Using Our Products
Activating Your Test
Collecting a Sample
- Can you share some swabbing tips?
- How do I swab a dog to collect a DNA sample?
- Can you use other types of samples, such as blood, dewclaws, semen, or hair, to test my dog?
- Can I collect my sample with something besides the Embark cheek swab?
- What happens if I accidentally mix up my dogs’ samples during swabbing or swab the same dog multiple times?
- How do I ship the sample?
Sample Status
- Have you received my dog's sample?
- How long does it take to receive my dog's test results?
- Can you expedite my results?
- How to receive and use a replacement swab
- How do I check when my dog's results will be ready?
- How will I receive the results?