- How do I return my dog's sample?
- Have you received my dog's sample?
- How do I check when my dog's results will be ready?
- How will I receive the results? Will you let me know when the results are available?
- How long does it take to receive test results?
- Why did my swab fail?
- How do I activate my replacement swab?
- What if I need a replacement swab?
- Is it too hot/cold outside for me to ship my swab back?