Collecting Your Sample & Activating
Tips for collecting a sample, how to activate the kit, and what happens next.
Collecting A Sample
- How to collect a saliva sample from your dog
- Swabbing Tips - Swabbing a Puppy, Avoiding Contamination & More!
- What happens if I accidentally mix up my dogs’ samples during swabbing or swab the same dog multiple times?
- Does the swab in my test kit expire?
- My dog is pregnant, in heat, taking medication, or is otherwise not normal. Will this affect the results?
- Can you use other types of samples, such as dewclaws, semen, or hair, to test my dog?
Activating Your Kit
Sample Status
- Returning Your Dog's Sample
- Have you received my dog's sample?
- How do I check when my dog's results will be ready?
- How will I receive the results? Will you let me know when the results are available?
- How long does it take to receive test results?
- Why did my swab fail?