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Swabbing & Activating
Swabbing & Activating
Tips for swabbing your dog, how to activate the kit, and what happens next.
Swabbing Your Dog
Swabbing Tips - Swabbing a Puppy, Avoiding Contamination & More!
Swabbing Your Dog
Does the swab expire?
Activating Your Kit
Activating Your Kit
How do I use the test kit?
Where can I find my activation code?
Whoops! I forgot to activate the kit. What now?
Sample Status
How do I activate my replacement swab?
What if I need a replacement swab?
Have you received my dog's swab?
Why Did My Swab Fail?
Returning Your Dog's Sample
How do I check when my dog's results will be ready?
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