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Swabbing & Activating
Swabbing & Activating
Tips for swabbing your dog, how to activate the kit, and what happens next.
Swabbing Your Dog
Swabbing Tips - Swabbing a Puppy, Avoiding Contamination & More!
How to collect a saliva sample from your dog
What happens if I accidentally mix up my dogs’ samples during swabbing or swab the same dog multiple times?
Does the swab in my test kit expire?
Activating Your Kit
Activating Your Dog's Kit
How do I use the test kit?
Where can I find my activation code?
Whoops! I forgot to activate the kit. What now?
Sample Status
How do I activate my replacement swab?
What if I need a replacement swab?
Have you received my dog's swab?
Why Did My Swab Fail?
Returning Your Dog's Sample
How do I check when my dog's results will be ready?
See all 9 articles
