The purple fluid in the test tube is designed to keep your sample safe in transit in many different weather conditions, though freezing temperatures and those above 100F are not ideal. If you can drop the kit off inside the post office rather than leaving it outside, or wait until it gets above freezing or below 90F, that's what we suggest. Another option is for you to contact a carrier such as FedEx or UPS and provide for overnight or expedited shipping methods.
| Most genotyping results will be completed in 2-4 weeks from the time we scan your swab at our lab. Completion times may vary for other Embark products. Check the status of your test here! |
If in the off-chance your sample isn't sufficient for analysis, we'll let you know and have a free replacement swab sent out to you.
| Don't forget! Your MyEmbark account includes information about your dog's sample status, your dog's results, and many other helpful resources. Log in to your account here! |
Comments
0 comments
Article is closed for comments.