Getting in Touch

Refund Policies

• What is your return policy?
• How can I get a refund if my dog's analysis fails and I am no longer interested in testing?

About Embark

• Who is involved in Embark?
• Will Embark ever test cats?
• How does Embark work with breeders?
• How can I apply to work at Embark?

Partner With Us

• How Can I Become An Affiliate?
• Tell me more about Embark’s Breeder Affiliate Program
• Does Embark offer breed club partnerships?
• Can I get a free kit for a review?
• Does Embark buy ads in magazines?
• Can Embark help my rescue or animal shelter?

Referral & Affiliate Programs

• Tell me more about Embark’s Shelter & Rescue Affiliate Program

Other Questions

• How do I contact Embark’s Customer Experience team?
• What is Embark's text message policy for support? Can I opt out?
• Does Embark offer customer service via phone?
• Will Embark support my legal case?
• Who should I ask questions about my dog's results?
• I want to collaborate. Whom do I contact?