How do I contact Embark’s Customer Experience team?

You can contact Embark's Customer Experience team through the following channels:

• Live Chat: Click the chat icon in the bottom-right on our site, embarkvet.com, or our Help Center.

  Our current chat availability is 9am to 9pm EST, 7 days a week.

• Text Message: Send us a text message at +1 (224) 236-2275.

  You can expect responses from 9am to 9pm EST, 7 days a week. Texts outside of this time will be replied to the following day.  

  Please note that currently, this channel is only available for customers using United States phone numbers and service plans.

• Direct Email: Email our team at howdy@embarkvet.com.
   
• Contact Form: Submit your question via our contact form in our Help Center. 

We are unable to offer phone call services at this time.