Ordering & Shipping

Ordering

• How do I order a kit?
• Do you offer a discount for multiple tests?
• Do you ship outside the US?
• What if I didn’t receive an order confirmation, but the payment has been deducted from my bank account?
• My credit card was rejected—what do I do?

Shipping

• How do I track my order?
• Do you cover international customs fees?
• What are your shipping options?

Returns

• How do I return my dog's sample/mail my swab?
• Embark Lab Resuming Operations
• What is your return policy?