How do I create a vet account or add a vet user to my vet account?

Please note these instructions are for vet practices only. If you are a pet owner or breeder, please visit How do I create an Embark account?

Creating a vet account for your practice is easy to do! By creating a vet account, your clinic will be able to:

• Activate and view your patient's results
• Order swabs 
• Receive complete access to your dedicated Vet Resource Center
• Schedule professional consultations

Create an account:

Step 1: Complete the online form

After you complete this online form, a member of our dedicated veterinary support team will create your hospital account within one business day.  

Step 2: Log in to your new account

After a member of the team creates a new account for your clinic, be on the lookout for two emails:

1. Confirmation email confirming completion with instructions
2. An automated email containing a temporary password for your new account

Once you've logged in, you can update your password in the settings section of your account (see How do I reset or change my password?)

Add a vet user to an existing account:

Multiple users can be added to a vet account to keep your account secure but also be accessible to the people in your practice who need access to the results. We recommend generally this includes:

• Each veterinarian on your team
• Practice manager
• A general staff/CSR or technician email

To add a user, email vetsupport@embarkvet.com with the following information:

1. Name
2. Their email
3. Role in the practice