Pet Parent Guide

Transferring your dog's profile

Log in to the Embark account that currently holds the dog you would like to transfer.  

Please ensure you're on the desired dog's profile in your account. Click the icon in the top-left corner of the screen. 

From there, a menu will open on the right side of the screen allowing you to select the dog whose page you would like to see. 

After this, scroll down to the bottom of the page and select "His/Her profile and settings"

From here, scroll down and select "Manage Pet Parents" under the More Actions heading. 

In the new menu opening on the right, click "You." From here you can enter the email address of the account where you want to transfer the dog's profile. 

If you would like the dog to remain in both profiles, keep the "Remain shared pet parent" enabled. If you would like the profile to be removed from the initial account, turn this off. Then select "Transfer ownership."

Please note that the other account must already have been created before you can transfer a dog profile to it. 

Breeder Account Guide

Sharing your dog's profile

Log in to the Embark account that currently holds the dog you would like to transfer.  

Please ensure you've looked up the desired dog's profile in your account. Click View Summary.

From there, click Profile in the top navigation menu. 

Click Edit Profile in the top box.

Scroll down to the Ownership section and click Edit next to Primary and Shared Ownership. 

Scroll down to the Transfer ownership section. Enter the email of the desired user to transfer to. 

If you would like for the dog to remain on your account as well, check the box for "Check to be a shared owner after transfer."

Please note that the other account must already have been created before you can share or transfer a dog profile to it.