Where can I find my activation code?

On the box sleeve and on the swab's sterile packaging.

Activating your kit/swab is a required and very important part of the process. This allows us to efficiently and accurately return the results from each swab to the correct person for the correct dog. Because it is so important, we make it quick and easy to find your activation code.

Most genotyping results will be completed in 2-4 weeks from the time we scan your swab at our lab. Completion times may vary for other Embark products. 

For Breed ID and Breed + Health Kits

There is a barcode sticker located on the outside sleeve of your box as well as on the swab's sterile packaging. 

For Embark for Breeders Kits

You can find the activation code on top of the envelope your swab comes in and on the back of the swab itself.

Important Note:

Have Multiple Kits? We highly recommend completing one kit at a time to avoid a mixup. Activate your first swab and collect that sample before moving on to the second dog.

Label your swab packages! There should be a space on the swab label for you to write your dog's name - Please note that this is for your organization only. We are not able to find lost and/or unactivated swabs by manually searching for the names written on the packages. 

Finding your Activation and Swab Codes on your MyEmbark Account

Once you've activated your test kit, you can find your activation and swab codes at any time by looking at your dog's profile on your MyEmbark Account.

1. Log in to your MyEmbark account
2. Click on your dog's profile card and click 'View Profile'.
3. Click 'Edit Profile'.
4. Scroll down to the 'Kit Registration Information' section.

Have questions? Your MyEmbark account includes information about your dog's sample status, your dog's results, and many other helpful resources. Log in to your account here!