Please contact us for more information about re-running your dog's breed ancestry results and to see if your dog qualified for a one-time complimentary re-run.
In general, the criteria to potentially qualify for a re-run include (but is not limited to):
- It has been at least 12 months since you first received results.
- We have added new breeds to our reference panel that may be represented in your dog’s ancestry
If you are interested to know if your dog qualifies, please reach out to us.
Please note: When we are able to, we also automatically update results. If that happens, we will notify you automatically about those changes.