Our Customer Support team is available Monday - Friday, from 9am until 5pm Eastern and are happy to help you with questions related to our products, your order, and your results!
Inquiries are typically responded to within 24 hours, but due to our high volume of tickets, please allow up to 48 hours to respond.
In addition, our experts and veterinary geneticists are happy to help interpret your results with you.
You can reach us:
- By using our online customer service form
- By emailing us at howdy@embarkvet.com
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